Frequently Asked Questions

Contact our leasing team for current application and administration fees, who must apply, and when payment is due.

Contact our leasing team for the lease terms currently available at Lofts at Durham Park.

Contact our leasing team for current security deposit amounts and how your deposit is determined.

Contact our leasing team to ask whether a deposit alternative is available and to review the current options.

Contact our leasing team for current renter’s insurance requirements, coverage limits, and any available insurance options.

Contact our leasing team for the rent due date, any applicable grace period, and payment policies. Your lease will outline the terms for your home.

Lofts at Durham Park offers an online resident portal. Contact our leasing team for portal access, accepted payment methods, and any payment-related fees.

Residents are responsible for their home’s utilities. Contact our leasing team for the applicable providers, billing arrangements, and setup instructions.

Standard monthly fees include $35 for trash, $10 for pest control, and $75 for fiber internet. Contact our leasing team for the complete current fee schedule and any other charges that may apply.

An online resident portal is available for resident services. Contact our leasing team for maintenance-request instructions and the procedure for urgent issues.

Lofts at Durham Park provides 24-hour emergency maintenance. Contact our leasing team for the emergency reporting procedure and the issues covered by this service.

High-speed internet service is available in every home for seamless connectivity from move-in. A required $75 monthly internet fee applies. Contact our leasing team for current provider, speed, and activation details.

Every home includes a full-size washer and dryer and a dedicated laundry area.

Each home includes a private attached garage with an automatic opener.

Lofts at Durham Park is pet-friendly and includes convenient pet walk areas. Contact our leasing team for the current pet policy.

Contact our leasing team for the current pet limit, permitted pets, restrictions, pet fees or rent, and any screening or vaccination requirements.

Contact our leasing team for current furnishing options and whether third-party furniture rentals are available.

Each home includes a private attached garage. Contact our leasing team for any reserved parking options, additional spaces, and applicable fees.

Community features include professionally maintained landscaping, a sidewalk-connected streetscape, thoughtfully designed open spaces, a coffee bar, and convenient pet walk areas. Resident services include professional on-site management, 24-hour emergency maintenance, an online resident portal, and the RentPlus Credit Building Program.

Contact our leasing team to confirm whether an amenity fee applies, its current amount, and what it covers.

Contact our leasing team to ask about guest accommodations, availability, reservation requirements, and any applicable fees.

Call our leasing team at 804-251-4534 or use the Contact page to ask about current tour availability and scheduling.

Contact our leasing team for the tour options currently available and any appointment or arrival requirements.

Lofts at Durham Park is now pre-leasing, with first homes anticipated to deliver in October 2026. Contact our leasing team for the latest construction updates and availability for your preferred floor plan.

Contact our leasing team for the current application process and the appropriate application link for your preferred home.

Contact our leasing team for the current written rental qualification criteria, including income, credit, and screening requirements.

Contact our leasing team to confirm whether co-signers or guarantors are accepted and which qualification requirements apply.

Contact our leasing team for the current list of application documents and the secure process for submitting them.